Contact details

Charity name: Southern Cross Care (SA & NT) Incorporated (ARBN 129 895 905, South Australia, liability limited) trading as Southern Cross Care Community Foundation.
Address: 151 Greenhill Road, Parkside SA 5063
Telephone: (08) 8291 8000
Website: www.southerncrosscare.com.au

 

 

 

 

 

 

Purpose for which funds are collected

Southern Cross Care (SA & NT) Incorporated and the Southern Cross Care Community Foundation (we or us) raise funds to enhance the quality of life for older Australians. We aim to:

  • Raise money for aged care research
  • Support projects and programs that have a direct and practcal benefit for those for whom we provide care and those we represent
  • Create communities of care, encouraging and supporting people to look out for each other wherever they are and in whatever way they can.

 

Restrictions on collection hours

Southern Cross Care can only collect funds at the times set out below.

Unsolicited collections at a residential premises (door-to-door)

We can only make unsolicited collection visits at residential premises (door-to-door) at the
following times:

  • Weekdays – between the hours of 9am and 6pm
  • Saturdays – between the hours of 9am and 5pm
  • Sundays – between the hours of 11am and 5pm
  • Public Holidays (other than Good Friday, Easter Sunday or Christmas Day) – between the hours of 11am and 5pm

 

Unsolicited collection by telephone

We can only make unsolicited telephone calls in accordance with restrictions under the Australian Communications and Media Authority’s Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007.

We can only collect funds via unsolicited telephone calls at the following times:

  • Weekdays – between the hours of 9am and 8pm
  • Saturdays – between the hours of 9am and 5pm

We cannot make unsolicited telephone calls on Sundays or Public Holidays.

 

Unsolicited collection in a public space

We can only collect funds in a public space at the following times:

  • Weekdays – between the hours of 7am and 6pm
  • Saturdays – between the hours of 9am and 5pm
  • Sundays – between the hours of 11am and 5pm
  • Public Holidays (other than Good Friday, Easter Sunday or Christmas Day) – between the hours of 11am and 5pm

 

At an event

We can only collect funds at an event in the areas and for the time authorised by the organiser
of the event.

 

Unsolicited collection at a non-residential premises

We can only collect funds at a non-residential premises in the areas and for the time authorised by the person in charge of the premises.

Good Friday, Easter Sunday and Christmas Day Collections on these days are prohibited, unless made via the internet.

 

Receipts

We are required to provide a receipt on request for donations of $2 or more.

 

Ongoing donation agreements

Donors will soon be able to make regular payments of donations to us on an ongoing basis.  Further details will be available on the website or by contacting the Foundation Manager. All ongoing donations are required to be confirmed in writing. Any ongoing donation can be terminated by contacting the Foundation Manager.

 

Health & Safety Policy

We have a Health and Safety Policy for Charitable Collections that covers the following:

  • Collections in hot weather conditions where the forecast temperature is 37⁰ or higher
  • Collections where the forecast temperature is 40⁰ or higher
  • Collections in wet weather conditions
  • Suspending collection activities – volunteers
  • Controls for workers who work alone.

To obtain a copy of our Health and Safety Policy for Charitable Collections, contact the Foundation Manager on 08 8291 8000.

 

Underage Collection Policy

We do not use collectors who are under the age of 18 years.