What is Consumer Directed Care?

The Government states that Home Support Services must be offered using the 'Consumer Directed Care' principles of service'. This means you have a choice of the kind of support you receive, when you receive it and who you receive it from.

We work with you, your family or carer to create a personalised plan that provides you with the services you need and support you to remain independent in your home.

Southern Cross Care’s focus has always been about helping you to age healthily, maintain your independence, stay informed, and vitally, keep you connected with family and friends.

Our support isn’t limited to just domestic services or personal care; we can help in many ways that will enable you to stay living independently at home.

What makes Southern Cross Care unique, is our personal care incorporates strengthening exercises to keep you active and on your feet. This is in addition to our personal care support. Basically, anything is possible!

In addition, we offer short recovery programs to quickly help you get better from an injury or surgery, or simply because you have been sitting more than moving.