Influenza vaccination requirements

Southern Cross Care has recently added requirements around the 2022 seasonal influenza vaccination. This is line with state and territory government requirements, and to protect resident health and safety.

From 31 May 2022, you need to submit proof that you have received the 2022 seasonal influenza vaccine to enter Pearl Supported Care.

Friday 10 June, all people (except for existing Residential Care residents) entering any of our SA Residential Care homes are required to be vaccinated against 2022 seasonal influenza.

Visitation Plans

Visitation Plan - Phase 2

  • Social visits may now be conducted in residents' rooms, our on-site cafes or in our gardens from 10am-12pm and 2pm-4pm Monday to Friday, or from 10am-12pm on Saturday;
  • Social visits are limited to 2 visitors at one time and are not time-limited other than by the hours listed above. If you are planning to visit with small children, please let us know in advance;
  • Visitors may be asked to leave a resident’s room if staff need to enter their room in order to maintain social distancing;
  • All visitors must continue to pre-book via email, undertake entry screening including a temperature, symptom, vaccination and exposure check;
  • In-room social visitors must continue to undertake a Rapid Antigen Test and show a negative result prior to entry, wear a surgical mask at all times while indoors and maintain social distancing;
  • Partners in care must continue to undertake a Rapid Antigen Test, return a negative test result prior to entry and wear an N95 mask and face shield for the duration of their in-room visit;
  • We encourage all visitors to conduct their own Rapid Antigen Test prior to arriving and present their negative result to our staff on entry. Our staff will sight your test and dispose of it for you. This will help to streamline your entry so you have more time to spend with your loved one.

Visitation Plan - Phase 3

We now permit three categories of essential visitors under Phase 3 as follows;

  • Partners in care
    • People who assist our staff on a regular and ongoing basis with aspects of daily care and/or support for a resident, with the consent of the resident or their representative;
  • Named visitors
    • If a person does not have a partner in care, they may nominate one named visitor who will be approved to visit for a maximum of 1 hour from 10am-12pm and 2pm-4pm Monday to Friday during a Phase 3 Outbreak;
  • End of life visitors
    • We will facilitate compassionate visits to residents who are approaching the end of their lives. These visits may be conducted in residents' rooms, 7 days a week and are not time-limited.

In order for us to safely facilitate visits to homes (or wings) operating in Phase 3, please note the following important considerations;

  • Partners in care and named visitors must be approved in advance with the approval process involving the resident or their representative. To commence the nomination process please speak to our staff, or send us an email. Email addresses can be found on our website; southerncrosscare.com.au/contact
  • Essential visitors must undertake screening and a Rapid Antigen Test (RAT) on entry, return a negative test result and wear an N95 mask and face shield for the duration of their in-room visit (the same requirements as our staff);
  • Essential visitors must understand that visiting a home in Phase 3 presents risks to them and the resident they are visiting. Essential visitors are therefore encouraged to take additional COVID-safe precautions at all times to minimise the risk of COVID-19 transmission to residents and others they may interact with outside of the home;
  • All visitors must undertake an entry screening process including a temperature, symptom, vaccination and COVID-19 exposure check. 

Residential Care Home COVID-READY Status

Phase 2 Prevention Plan

The following Residential Care homes are currently operating under our Phase 2 COVID-19 Prevention Plan;

  • Bellevue Court Residential Care
  • Bucklands Residential Care - All wings except Hill
  • Carmelite Residential Care
  • Fullarton Residential Care
  • John Paul II Village Residential Care*
    • *House 3 is in an amended version of Phase 2
  • Labrina Village Residential Care
  • Lourdes Valley Care Awaiting Placement service (CAPs)
  • McCracken Views Residential Care
  • Mount Carmel Residential Care*
    • *McLaren Wing is in an amended version of Phase 2
  • Oakfield Lodge Residential Care
  • Oaklands Park Lodge Residential Care
  • Onkaparinga Lodge Residential Care - All wings except Barossa
  • Pearl Supported Care (NT)
  • Sandpiper Lodge Residential Care
  • The Lodge Lourdes Valley Residential Care*
    • *Germaine and Monqiue Wings are in an amended version of Phase 2
  • The Philip Kennedy Centre Residential Care* - All wings except the eastern part of Minnipa Wing (rooms 101 to 120)
    • *Manunda Wing is in an amended version of Phase 2
  • The Pines Lodge Residential Care - All wings except Wattle
  • West Beach Residential Care - All wings except Swan

Key measures from our Phase 2 Plan include the following:

  • All visitors must be fully vaccinated against COVID-19;
    • All visits must be requested in advance via email. Email addresses can be found here;
    • Online or window visits are also available.

    Resident social outings are also discouraged at this time due to the high levels of COVID-19 transmission in the community. It is important to note that high-quality services will continue to be provided to residents within our homes and if we can keep COVID-19 out, then activities within the home can remain largely as normal.

    Phase 3 Outbreak Management Plan

    The following Residential Care homes are currently operating under our Phase 3 COVID-19 Outbreak Management Plan;

    • Bucklands Residential Care - Hill Wing
    • Onkaparinga Lodge Residential Care - Barossa Wing
    • The Philip Kennedy Centre - Eastern part of Minnipa Wing (rooms 101 to 120)
    • The Pines Lodge Residential Care - Wattle Wing
    • West Beach Residential Care - Swan Wing