The COVID-19 pandemic is impacting on a number of our essential services as listed below.

Retirement Living

Our Retirement Living communities in SA, NT and Victoria continue to respond to the latest developments in the COVID-19 situation, and follow public health advice to help keep all residents and employees safe.

Most services and facilities are currently operating and available to residents with entry screening, capacity limits and record-keeping measures in place. Additional precautionary measures are in place at The Mornington Retirement Village in Victoria. For more information, please speak with your local Retirement Living Manager or call 1800 852 772.

Home Care

Our Home Care team continue to deliver all services to help our clients live Better for life, in their own homes.

  • All services are operating including domestic support, personal care, nursing and health care, meal preparation, shopping, transport, gardening and maintenance
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety

Community Health & Wellness

South Australia

Our Community Health & Wellness team continue to provide a wide range of services to our clients.

  • All Community Health & Wellness Centres are operating, providing group and individual services
  • All Community Respite services (in-home and in-centre) are operating
  • All offsite services and activities are operating, including external bus trips
  • Telehealth services are operating as normal
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety


  • All one-to-one services are operating as normal
  • Group exercise classes are operating with modified numbers in compliance with current government directives.
  • Allied health & therapy services are operating at a reduce rate of $80, down from $110 (excluding Occupational Therapy Home Assessments which continue at the standard rate)

Residential Care

Our Residential Care homes in SA and NT continue to provide high-quality, person-centred care to our residents.

We have a visitation plan in place based on the latest available public health advice and emergency management directions. For further information please click here.