The COVID-19 pandemic is impacting on a number of our essential services as listed below.

Health & Wellness

Our Health & Wellness team continue to provide a wide range of services to our clients.

The following measures are in place at all SA Southern Cross Care Health & Wellness Centres:

  • Full COVID-19 vaccination is required for all staff, clients and visitors;
  • Staff will wear masks at all times when in the presence of clients and other staff;
  • Clients will be required to wear masks when entering, leaving and moving around our centres; but these can be removed when participating in services;
  • All services will continue to be provided, including group classes and one-on-one services;

If you require any clarification about these new arrangements, please feel free to contact our team on (08) 8179 6825.

Care Car

The following measures are in place for our Care Car transport service:

  • COVID-19 vaccination is required for all drivers and clients;
  • Masks must be worn by drivers and clients at all times whilst in the vehicle;
  • COVID SAfe Check-In will be required at the start of each ride (using the QR code or paper form);

If you need more information, please contact us on 1800 852 772.

Home Care

Our Home Care team continue to deliver services to help our clients live Better for life, at home.

South Australia

The following measures are in place for our Home Care services:

  • In line with SA Government Directions, all staff have been vaccinated against COVID-19;
  • Staff will wear masks at all times when in the presence of clients, and maintain social distancing whenever possible;
  • All services will continue to be provided, including personal care, home cleaning and domestic services, transport nursing and allied health services;

Northern Territory

  • All services are operating including domestic support, personal care, nursing and health care, shopping and transport
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety

Victoria

  • All services are operating including domestic support, personal care, nursing and health care, shopping and transport
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety
  • Face mask protocols are in place for all services in line with Victorian Government Directions.

Retirement Living

Our Retirement Living communities in SA, NT and Victoria continue to respond to the latest developments in the COVID-19 situation and follow public health advice to help keep all residents and employees safe.

Southern Cross Care is taking a number of precautionary measures within our Retirement Living communities, including recommending mask-wearing, hand hygiene and social distancing protocols within our community centres.

For more information, please speak with your local Retirement Living Manager or call 1800 852 772.

      Residential Care

      Our Residential Care homes in SA and NT continue to provide high-quality, person-centred care to our residents.

      We have COVID-READY plans in place based on the latest available public health advice and emergency management directions. For further information please click here.