The COVID-19 pandemic is impacting on a number of our essential services as listed below.

Retirement Living

Our Retirement Living communities in SA, NT and Victoria continue to respond to the latest developments in the COVID-19 situation and follow public health advice to help keep all residents and employees safe.

Southern Cross Care is taking a number of precautionary measures within our Retirement Living communities. These measures vary based on the latest activity directions from state and territory governments and are communicated to residents locally.

For more information, please speak with your local Retirement Living Manager or call 1800 852 772.

Home Care

Our Home Care team continue to deliver services to help our clients live Better for life, at home.

South Australia

  • All services are operating including domestic support, personal care, nursing and health care, shopping and transport
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety
  • Face mask protocols are in place for all services in line with SA Emergency Management Directions

Northern Territory

  • All services are operating including domestic support, personal care, nursing and health care, shopping and transport
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety

Victoria

  • All essential services are operating during the lockdown including domestic support, personal care, nursing and health care, shopping and transport
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety
  • Face mask protocols are in place for all services in line with Victorian Government Directions

Health & Wellness

Our Health & Wellness team continue to provide a wide range of services to our clients.

South Australia

  • All one-on-one health services, Short-Term Restorative Care, Community Transition Care, Home Care Package and CHSP services are operating
  • All Community Respite services (in-home and in-centre) are operating
  • All Telehealth services are operating
  • Group exercise and therapy classes will re-commence from Wednesday 28 July with capacity limits in line with SA Government directions
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety
  • Face mask protocols are in place for all services in line with SA emergency management directions

Darwin

  • All services are operating
  • Additional screening is in place for all clients and employees to help protect everyone's health and safety

Residential Care

Our Residential Care homes in SA and NT continue to provide high-quality, person-centred care to our residents.

We have a visitation plan in place based on the latest available public health advice and emergency management directions. For further information please click here.