The COVID-19 pandemic is impacting on a number of our essential services as listed below; 

Retirement Living

The Mornington Retirement Village, Victoria

Due to recent COVID-19 outbreaks in Victoria, we have implemented new measures at The Mornington to help protect the health and safety of our community. These include:

  • Visitors are not permitted, with the exception of essential visits by accredited home care providers only (individual exemptions may be granted on a case by case basis, please contact Village Manager, Damian Meagher on (03) 5970 5500)
  • The Community Centre is currently closed
  • The Clubhouse Barista Café and Resident Kiosk will remain open to residents for takeaway only
  • The Dining Room is closed and Shearwater Serviced Apartments residents will receive all meals directly to their apartments
  • Bus trips are currently suspended

South Australia and the Northern Territory

We are providing additional information, advice and support to assist our Retirement Living communities at this challenging time.

In light of changing State and Territory restrictions surrounding COVID-19 we are updating our preventative measures on a case-by-case basis particularly around the use of our Community Centres and Cafes. For further information about changes in your local community please contact your local Retirement Living Manager here

Home Support

Our Home Support services will continue to deliver essential services including;

  • Supporting you to go shopping, or shopping on your behalf
  • Essential transport services such as visits to the pharmacy, GP or other medical appointments
  • Purchasing products and supplies to help you continue your home-based hobbies
  • Personal Care, Domestic Assistance, Home Maintenance, Gardening

Our staff members are also taking the following steps to ensure the health and safety of our clients;

  • Completing mandatory training on COVID-19 and infection prevention and control
  • Undergoing mandatory temperature checks prior to the commencement of each shift
  • Practicing social distancing where possible
  • Delivering Emergency Essential Packs to clients in self isolation without access to essential supplies
  • Cleaning all equipment thoroughly between each service, and delivering additional cleaning services to clients

Community Health & Wellness

Our Community Health & Wellness Clinics are still open.

South Australia

  • All one-to-one services are operating as normal
  • Group exercise classes are operating with adherence to 1 person per 2m squared (excluding staff)
  • Allied Health and therapy services are operating at a reduced rate of $80, down from $110 (excluding Occupational Therapy Home Assessments which continue at the standard rate)
  • On-site social engagement activities (e.g. iCreate group) are operating with a maximum of 10 people (including clients and staff)
  • Our new Telehealth services can help you to live a healthier, more active and engaged life in your own home. To find out more information and book your spot, click here or call 1800 852 772


  • All one-to-one services are operating as normal
  • Group exercise classes are operating with modified numbers in compliance with current government directives.
  • Allied health & therapy services are operating at a reduce rate of $80, down from $110 (excluding Occupational Therapy Home Assessments which continue at the standard rate)

Community Respite

Our Community Respite services are open as follows:

  • Buddy Respite services in client’s homes are operating as normal
  • Adelaide Cottage services are operating as normal inline with updated government directives;
  • Darwin Cottage services are operating with a capacity of 8 clients (plus two staff)

Our Community Transition Care, Short-term Restorative Care and Care Car services will continue operating as normal.

Residential Care

  • Our Residential Care homes continue to provide high-quality, person-centred care to our residents.
  • To help stop COVID-19 from entering our Residential Care homes, there are some limitations on visits. For more information please click here.

  • If you or someone you know is in need of Residential Care or Respite, our team is still here to talk you through your options and help you make an informed choice. Please call our friendly team on 1800 852 772 to find out more.