Employee Profile

21 August 2020

One of the best parts about Retirement Living in any of our locations in Lourdes Valley is the wonderful employees.

It is our pleasure to introduce you to Front of House employee at The Waterford Crystal Café, Katie.

Full name: Katie Palmer

Family: Married with a nine year old son

Place of birth: Preston, England


25 years in catering, restaurant management and food and beverage management, throughout the UK and Australia.

When did you start working at The Waterford Crystal Café? 

April 2017.

Fun fact about you?

I volunteer at Cleland Wildlife Park helping the Koala keepers.

How would you describe your job to an alien?

I run the café and make sure the residents and their guests have an enjoyable meal. I also help them to organise any functions and parties they may be having.

If you could invite any five people to a dinner party, who would it be and why?

Mark Knopfler and Robert Palmer, I grew up listening to their music. Any of my UK based family, as I don’t get to see them very much.