The Pines Retirement Living

The villas are architecturally designed to provide optimal living spaces and are supported by professional interior design expertise to ensure that the presentation suits most requirements. In the event that variations are required, they are to be costed and approved by both the prospective resident and Southern Cross Care prior to signing the contract. All variations must be paid for in full within two weeks of signing the contract, and are not refundable.

The maintenance fee is designed to simplify household budgeting by incorporating many of the typical household costs into one regular charge. Additionally, it also funds the ongoing operation of the facilities and services provided at site as detailed in your contract.

The fee is levied to meet the cost of:
• rates and taxes – e.g. council, water, emergency services levy
• insurance (excluding contents) of building, common areas, plant and equipment
• public lighting
• repairs, painting and maintenance of buildings, plant and equipment
• use and maintenance of all common facilities
• administration costs – administration, gardening and maintenance staff
• cleaning of common areas, rubbish removal
• replacement of hot water services, air conditioning (installed by Southern Cross Care), appliances, floor coverings which were supplied in the unit when it was first occupied by the resident.

The maintenance fee is charged per week and is payable every four (4) weeks in arrears. The fee will be reviewed annually each June.

The amount of the maintenance fee and the basis upon which it is calculated may vary from time to time.

The cost of periodic refurbishment of a unit is funded by Southern Cross Care from funds which are held in the Capital Replacement Fund.

As a resident you are responsible for internal cleaning, general housekeeping and the maintenance of the rear garden. You must also pay for your own electricity and gas, your own phone bill, contents insurance, and if required, pay TV.