Designed to promote independence
Whether you are transitioning from a hospital stay, recovering from an injury or seeking assistance with daily activities, our services are here to support your health and wellbeing. We focus on helping you maintain your independence and reach your goals.
What are restorative and transition care services?
Restorative and transition care provides time-limited, intensive, short-term support designed to help you regain confidence in performing everyday tasks and promote your independence at home. These services can be delivered in your home or at our Health & Fitness Centres.
Southern Cross Care offers two primary pathways:
- Restorative Care: For people assessed as needing targeted support to continue living independently in the community.
- Community Transition Care Program: For people who need dedicated support to return home safely following a hospital stay.
Restorative Care
The Restorative Care pathway is available under the government-subsidised Support at Home program.
This program is up to 16 weeks of targeted physical activity and support services, that are designed to support you to achieve your goals, maintain independence and continue living in your own home. Our team works with you to provide professional, tailored care at home or within our Health & Fitness Centres.
Community Transition Care Program
The Community Transition Care Program (CTCP) provides a range of dedicated services for up to 12 weeks to eligible older people who need support during their recovery journey following a hospital stay.
The program aims to help individuals to work towards regaining independence and support them in returning safely to home life. Once you are home, our program focuses on supporting your function, health, and wellbeing through targeted allied health and supportive care services that align with your goals.
Find out more
Get in touch with us to begin
Contact our team
Our Services
Services tailored to you
At Southern Cross Care, our restorative and transition care services are provided by a dedicated team of allied health professionals and other qualified staff. We work with you to create a personalised program tailored to your individual needs and aspirations.
Our team coordinates a range of services designed to support you in reaching your health and well-being goals. These may include:
- Exercise classes to support strength, fitness, balance, and mobility
- Physiotherapy
- Remedial massage therapy
- Podiatry
- Dietetics
- Nursing
- Social work
We also offer assistance to help you reconnect with your local community through engaging social programs, supporting your overall well-being. With our team by your side, you’ll receive the care and support you need to achieve your goals.
Eligibility
Eligibility for services
Restorative Care
Southern Cross Care offers Restorative Care to individuals aged 65+ in South Australia and Darwin.
To be eligible, you must have an aged care assessment and be assessed as experiencing at least one of the following:
- a change in what you can do or remember
- a diagnosis of a medical condition or reduced mobility
- a change in family care arrangements
- a recent fall or hospital admission.
Community Transition Care Program (CTCP)
To be eligible you must:
- Be in hospital and nearing the end of your hospital stay
- Assessed as likely to benefit from a program that supports recovery and helps you work towards regaining independence
- Assessed as eligible by a Government-approved assessor.
Next Steps
An assessment with My Aged Care is required before starting these services.
- For Restorative Care or Community Transition Care, contact us at 1800 852 772 after your assessment.
- For help with an assessment, call My Aged Care at 1800 200 422 or visit their website.
Fees and Funding
Understanding costs for care services
Government subsidy
Restorative and transition care services are subsidised by the government, making them more affordable. You will only need to contribute to the cost if you are financially able to do so.
Cost variation
The amount you may be asked to pay depends on:
- The type of services you access
- The level of care required
- Your financial situation.
There are strict rules in place to ensure charges remain fair and reasonable.
Getting personalised information
To understand the costs specific to your situation:
- Arrange an assessment through My Aged Care.
- Once approved, contact our team at 1800 852 772 for detailed information based on your circumstances and finances.
After Restorative Care
Access affordable Health & Fitness services
After completing the Restorative Care or the Community Transition Care Program you can continue to access a range of subsidised services with Southern Cross Care to support your independence.
These three options help you to access our Health & Fitness services with low out of pocket costs;*
Private health insurance
Depending on your coverage, your private health insurance could pay for part or the entirety of allied health services like Physiotherapy, Exercise Physiology, Massage Therapy, Podiatry and more.
Medicare funded GP Management Plan
Available to anyone with a chronic medical condition via a GP referral, you can receive five subsidised allied health sessions per year (including Physiotherapy, Exercise Physiology, Dietetics, Podiatry)
My Aged Care funding
See if you’re eligible to receive services at our Health & Fitness Centres or in your own home through the Government-subsidised Commonwealth Home Support Program or Support at Home program.
Take the next step and call us on 1800 852 772.
*Individual circumstances will determine costs and what services are available to you.
The Community Transition Care Program (CTCP) provides intensive, short-term support for individuals who have had a stay in hospital and need assistance to return to living safely at home.
The program is designed to support your independence and help reduce the risk of returning to hospital or requiring longer term care prematurely. Once you are home, our team focuses on supporting your function, health and well-being goals through targeted allied health and supportive care services.
To start the program you need to have an assessment with My Aged Care. Once My Aged Care has assessed you as appropriate for either Restorative Care or the Community Transition Care Program please get in contact with Southern Cross Care on 1800 852 772. If you require further information in regards to accessing a My Aged Care assessment, please contact My Aged Care on 1800 200 422.
To be eligible for the Restorative Care program, you must be:
- Aged 65+ or 50+ for Aboriginal and Torres Strait Islander people
- Living in your own home
- Not receiving services through a Transition Care Program
- Experiencing one or more of the following: a change in what you can do or remember, a diagnosis of a medical condition or reduced mobility, a change in family care arrangements, a recent fall or hospital admission.
You could be eligible for the Community Transition Care Program if you are:
- In hospital and nearing the end of your stay
- Assessed as likely to benefit from a program that supports recovery and helps you work towards regaining independence
- Assessed as eligible by an approved assessor.
Restorative and transition care programs are subsidised by the government. Fees differ depending on the types of services you access but you will only be asked to contribute to the cost of services if you can afford to. Read more about fees for our Health & Fitness services on our Fees and Funding page.
Not sure where to start?